Privacy Policy

Effective Date: December 15, 2025

Market Genie ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and marketing automation platform.

1. Information We Collect

1.1 Personal Information

We collect information that identifies, relates to, or could reasonably be linked with you, including:

• Name, email address, and contact information
• Account credentials and authentication information
• Payment and billing information
• Professional information (company name, job title, industry)

1.2 Lead and Campaign Data

When you use our platform, we collect and process:

• Lead contact information you upload or generate
• Email campaign content and performance metrics
• Website interaction data and analytics
• Campaign automation settings and preferences

1.3 Technical Information

• IP address, device information, and browser type
• Usage patterns and platform interaction data
• Performance metrics and error logs
• Location data (general geographic region)

2. How We Use Your Information

2.1 Platform Services

• Provide lead generation and marketing automation services
• Process and send email campaigns on your behalf
• Generate analytics and performance reports
• Maintain and improve platform functionality

2.2 Account Management

• Create and manage your account
• Process payments and billing
• Provide customer support
• Send important account notifications

2.3 Legal and Security

• Comply with legal obligations
• Protect against fraud and abuse
• Enforce our Terms of Service
• Maintain platform security and integrity

3. Information Sharing and Disclosure

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Cloud hosting and data storage (Firebase/Google Cloud)
• Payment processing (Stripe)
• Email delivery services
• Analytics and performance monitoring
• Customer support tools

3.2 Lead Data Processing

When you use our lead generation features, we may access publicly available information or work with data partners to enhance lead profiles. This includes professional contact information from business directories, social media platforms, and other public sources.

3.3 Legal Requirements

We may disclose information when required by law or to:

• Respond to legal requests or court orders
• Protect our rights, property, or safety
• Investigate potential violations of our Terms
• Prevent fraud or security threats

4. Data Security

4.1 Security Measures

We implement robust security measures to protect your information:

• Encryption in transit and at rest
• Multi-factor authentication options
• Regular security audits and monitoring
• Access controls and permission management
• Secure cloud infrastructure (Google Cloud Platform)

4.2 Data Breach Response

In the event of a data breach, we will promptly notify affected users and regulatory authorities as required by applicable law. We maintain an incident response plan to minimize the impact of any security incidents.

5. Data Retention

5.1 Retention Periods

• Account Data: Retained while your account is active and for 3 years after closure
• Lead Data: Retained as long as campaigns are active or for 2 years after last use
• Campaign Data: Retained for 5 years for analytics and compliance purposes
• Payment Data: Retained for 7 years for tax and audit purposes
• Support Data: Retained for 3 years from last interaction

5.2 Data Deletion

You may request deletion of your personal data at any time by contacting us at Help@dubdproducts.com. We will delete your data within 30 days, subject to legal and regulatory retention requirements.

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

• Access and review your personal information
• Update or correct inaccurate data
• Delete your account and associated data
• Export your data in a portable format
• Opt-out of marketing communications

6.2 Communication Preferences

You can manage your communication preferences in your account settings or by clicking unsubscribe links in our emails. Note that we may still send essential account-related notifications.

6.3 Cookie Management

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect platform functionality.

7. International Data Transfers

Our services are primarily hosted in the United States. If you access our platform from outside the US, your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.

We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions where applicable.

8. Children's Privacy

Our platform is designed for business use and is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will promptly delete it.

9. Third-Party Integrations

Our platform may integrate with third-party services (CRM systems, email providers, analytics tools). These integrations are governed by the privacy policies of those third parties. We encourage you to review their privacy practices.

10. Google Account Integration and Data Usage

10.1 Google OAuth Authentication

Market Genie uses Google OAuth 2.0 for user authentication and to access Gmail services for email campaign functionality. When you connect your Google account, we request the following permissions:

• Email Address: To identify your account and send emails on your behalf
• Profile Information: Basic profile details (name, profile picture) for account personalization
• Gmail Access: To send email campaigns through your Gmail account with your permission

10.2 How We Use Google Data

We use the Google data you authorize as follows:

• Authentication: Verify your identity and create/maintain your Market Genie account
• Email Campaigns: Send marketing emails through Gmail using your connected account
• Account Management: Associate your Google identity with your Market Genie profile
• Communication: Send important notifications about your account and campaigns

10.3 Google Data Storage and Security

We store minimal Google account information necessary for platform functionality:

• Your Google email address (used as your primary account identifier)
• Google user ID (for account linking and authentication)
• Basic profile information (name, profile picture URL)
• OAuth refresh tokens (securely encrypted and stored)

All Google data is encrypted at rest and in transit using industry-standard encryption protocols. Access to Google data is restricted to authorized systems and personnel only.

10.4 Data Retention for Google Integration

Google account data is retained as long as your account is active. If you disconnect your Google account or delete your Market Genie account, we will:

• Immediately revoke any stored OAuth tokens
• Delete Google profile data within 30 days
• Retain minimal account linkage data for 3 years for security and compliance purposes

10.5 Your Control Over Google Data

You have full control over your Google data:

• Revoke Access: Disconnect your Google account at any time in your account settings
• Data Deletion: Request complete removal of your Google data by contacting support
• Google Account Settings: Manage app permissions directly in your Google account settings
• Export Data: Request a copy of your Google-related data stored by Market Genie

10.6 Google API Services Compliance

Market Genie complies with Google's API Services User Data Policy and OAuth 2.0 policies. We only access Google data with your explicit consent and use it solely for the purposes described above. We do not sell, share, or transfer Google user data to third parties except as required for platform functionality or legal compliance.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

Note: We do not sell personal information to third parties.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notification to registered users
• Displaying a notice in your account dashboard

Your continued use of our platform after the effective date of updates constitutes acceptance of the revised policy.

13. Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, please contact us: